Shipping policy

Shipping Policy

Last updated: November 5, 2026

Find our delivery estimates, shipping charges and tracking information below. For help with an order, email libertyporch.com@gmail.com.

Order Preparation Time

We normally prepare orders within 1–3 business days. Preparation includes checking the order, preparing the item, packing and arranging dispatch. This preparation time is already included in the standard delivery estimate below.

Standard Delivery to the United States

Estimated standard delivery: 8–12 business days from the date you place your order. This is the estimated total time from order placement to arrival, including order preparation and shipping. Business days are Monday–Friday. Public holidays may affect delivery.

The product-page arrival estimate uses this standard delivery window. Delivery dates are estimates and may vary with order cut-off times, weekends, holidays and carrier conditions.

Shipping Options and Charges

All charges are in U.S. dollars. Standard Delivery and Free Standard Delivery include order preparation within their 8–12 business day estimate. Expedited Shipping is a separate service: its 5–8 business day transit estimate begins after dispatch, following 1–3 business days of order preparation.

Tracking Your Order

After dispatch, we will email a shipping confirmation with tracking details. Carrier updates can take 24–72 hours to appear. Use the tracking link in that email to follow the shipment.

Delays and Delivery Questions

Holidays, busy periods, severe weather, customs processing where applicable, and carrier disruptions may extend delivery. If the expected date has passed or tracking is unclear, send us your order number so we can check the shipment.

Please check your delivery address carefully before checkout. If an address needs correcting, contact us promptly. A correction may no longer be possible after processing or dispatch, and failed delivery caused by incorrect details or missed collection may be ineligible for reimbursement under our refund policy.

If tracking shows delivery but the parcel is missing, check your mailbox, porch, household and building office. Contact us if you still cannot locate it. A shipment confirmed lost in transit is reviewed separately from theft or loss after confirmed delivery.

Damaged or Incorrect Items

For visible delivery damage, a wrong item or a substantial mismatch with the listing, email us within 3 calendar days after delivery with the order number and clear photographs of the item, packaging and shipping label. See our Replacement & Refund Policy for eligibility and manufacturing-defect coverage.

Contact

Liberty Porch Customer Support
libertyporch.com@gmail.com
Monday–Saturday, 9:00 AM–5:00 PM Eastern Time